Contact Us

Are you looking to have your facilities marked/ located?

A FREE locate request can be placed by using our online e-Locate application, OR by contacting the Call Center directly at either 811 or 1-800-482-7171. A locate request must be placed at least 3 business days prior to, but no more than 14 days before conducting excavation on your project. Also, be sure to check the Positive Response of your ticket before digging, IT'S THE LAW!


REMINDER: the MISS DIG System serves as a message handling notification service for underground facility owners. MISS DIG takes information about your planned excavations and distributes that information to its members. It is then the responsibility of each facility owner to mark the approximate location of their underground facilities at the excavation site.


Hours of Operation

The MISS DIG Notification Center is available 24 hours a day, 7 days a week, at 811 or 1-800-482-7171 to process emergency and non-emergency location requests. An EMERGENCY is defined as any work that requires locating and staking in less than 3 working days because of lack of facilities, or possible hazard to health, life, or property.


Auburn Hills Location

Gladstone Location

The MISS DIG Administration Office is closed for the following holidays:

  • New Year's Eve
  • New Year's Day
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day

Company Directory

Member Services

Phone: (800) 482-7161 
Fax: (248) 370-6432

Bruce Campbell:
(248) 370-6446

Sam Colella:
Director of Technology
(248) 370-6413

David Trousdale:
Systems Administrator 
(248) 370-6409

Kathy Stephan:
Member Services Manager
(248) 370-6408

Sandy DeMars:
Call Center Manager (Northern Office)
(906) 789-3084

Gwen Knowles:
Web Ticket Support Manager
(248) 370-6404

Web Ticket Support direct:
 (248) 370-6400 option 9

Eric Urbain:
Director of Education & Marketing
(248) 370-6424

Robert Suits:
Damage Prevention Liaison (Western Michigan)
(248) 370-6433

Donna Schmeichel:
Damage Prevention Liaison (Eastern Michigan)
(248) 370-6423

Brandon Williams:
Damage Prevention Liaison (Northern Michigan)
(248) 370-6428