Contact Us

Are you looking to have your underground facilities located and marked before digging?

A FREE locate request can be placed by using our online e-Locate application, OR by contacting the Call Center directly at either 811 or 1-800-482-7171. A locate request must be placed at least 3 business days prior to, but no more than 14 days before conducting excavation on your project. Also, be sure to check the Positive Response of your ticket before digging, IT'S THE LAW!

REMINDER: the MISS DIG System serves as a message handling notification service for underground facility owners. MISS DIG takes information about your planned excavations and distributes that information to its members. It is then the responsibility of each facility owner to mark the approximate location of their underground facilities at the excavation site.


Career Opportunities

Inbound Call Center

Seeking dependable part time Customer Service Representatives, with the possibility of leading into a full time position. Requirements are good attendance, typing and strong communication skills. A mapping, spelling, typing and drug screening will be administered during the interview process. Starting wage is $12.30 per hour. 

Begin Application Below:

* Indicates required questions
Name *
Phone # *
Position Applied for:
Do you have call center experience?
For which location are you applying? *
Submit Resume Here: (PLAIN TEXT ONLY) *
Enter code in image:


Hours of Operation

The MISS DIG Notification Center is available 24 hours a day, 7 days a week, at 811 or 1-800-482-7171 to process emergency and non-emergency location requests. An EMERGENCY is defined as any work that requires locating and staking in less than 3 working days because of lack of facilities, or possible hazard to health, life, or property.


Auburn Hills Location

Gladstone Location

The MISS DIG Administration Office is closed for the following holidays:

  • New Year's Eve
  • New Year's Day
  • Martin Luther King, Jr. Day
  • Memorial Day
  • Fourth of July*
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day
* Observed in accordance with Federal Holiday. If a Federal Holiday falls on a Saturday, the preceding Friday is a holiday; if a holiday falls on a Sunday the following Monday is a holiday.

Company Directory

Bruce Campbell:
(248) 370-6446
Sam Colella:
Director of Technology
(248) 370-6413
David Trousdale:
Systems Administrator 
(248) 370-6409
Kathy Stephan:
Director of Member Services
(248) 370-6408
Mapping Support:
Phone: (248)370-6430 or 6431
Member Services:
Phone: (800) 482-7161 
Fax: (248) 370-6432
Sandy DeMars:
Call Center Manager (Northern Office)
(906) 789-3084
Gwen Knowles:
Web Ticket Support Manager
(248) 370-6404
Web Ticket Support:
 (248) 370-6400 option 9
Eric Urbain:
Director of Education & Marketing
(248) 370-6424
Robert Suits:
Damage Prevention Liaison (Western Michigan)
(248) 370-6433
Donna Schmeichel:
Damage Prevention Liaison (Eastern Michigan)
(248) 370-6423
Brandon Williams:
Damage Prevention Liaison (Northern Michigan)
(248) 370-6428