Design Ticket

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The Design Program was established to open the lines of communication between Designing Firms and Facility owners/operators. Public Act 174 states effective April 1, 2014, participation in this program is mandatory for all facility owners/operators. All tickets must be placed in accordance with the MISS DIG System Inc. rules, regulations, and guidelines, as well as the Michigan state law, Public Act 174.  Facility owners/operators’ required reply time to a Design ticket is 21 calendar days.

Design Ticket Instructional Video

Response to a Design request will be one of the following:    

  • No Facilities (Code 201 definition: No facilities in area as described in the scope of excavation)
  • Task Completed (Code 202 definition: Facility owner/operator sent record drawings to designer)
  • Design marking required (only according to Code 203 definition in Intent of Purpose statement)

Intent of Purpose: The obligation of the facility owner/operator is to first determine if they have facilities in the design area, and then provide drawings or records for the area as described by designer. If: a. The facility owner/operator determines that they do not have sufficient drawings or records then the facility owner/operator will arrange for marking of their facilities and coordinate with designer. b. The designer determines that the drawings or records are not sufficient; the designer can request the facility owner/operator to mark their facilities. All communication regarding design requests will be between the designer and the facility owner/operator

To place Design tickets, each applicant is required to attend a 90 minute (time is approximate) online training course. Design tickets can be entered on any computer or laptop, supported with an HTML5 browser.

To Place Design Tickets

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For DSG Web Ticket Support please contact the Web Ticket Support Team at dsg@missdig.org.