Design Ticket

The Design Program was originally introduced as a voluntary program in 2006 to open the lines of communication between Designing Firms and Facility Owners/Operators. Participation in this program is now mandatory for all facility owners/operators, as of April 1, 2014, as defined in Public Act 174 of 2013

Design Ticket Instructional Video

Design Code Application for Receipt of Tickets- For Facility Owner/ Operators Only

If you are a Utility Company/Municipality or facility owner and required to participate in receipt of Design Tickets as defined in Public Act 174 effective April 1, 2014, please fill out the form below:

* Indicates required questions
Company Name *
Zip/Postal Code
Contact Person *
Phone #
Fax #
Design Ticket Delivery Email Address  *

Intent of Purpose:

The obligation of the facility owner/operator is to first determine if they have facilities in the design area, and then provide drawings or records for the area as described by designer. If: a. the facility owner/operator determines that they do not have sufficient drawings or records then the facility owner/operator will arrange for marking of their facilities and coordinate with designer. b. The designer determines that the drawings or records are not sufficient; the designer can request the facility owner/operator to mark their facilities. All communication regarding design requests will be between the designer and the facility owner/operator.

The Facility owner/operators required reply time to a Design Ticket request is 21 calendar days. Facility owner/operators will be requested to post one of the following responses to Design Tickets they receive:

  • Design-No Facilities (Code 201 definition: No facilities in area as described in the scope of excavation)
  • Design-Task Completed (Code 202 definition: Facility owner/operator sent record drawings to designer)
  • Design-Marking Required (Code 203 definition: See Intent of Purpose)

Facility Owner/Operators

if you are a facility owner/operator and want to submit an application to enter Design tickets.

Engineering/Design Firm

if you are an Engineering / Design Firm and want to submit an application to enter Design tickets.

Design Program Membership Requirements:

Before activation of a Design account, all new users are required to participate in a 2-hour (apx) on-line, training session with MISS DIG 811 trainers. To improve the Design ticket process, existing Design account users should not share their account credentials with new users.

Complete an application if your company is not a member or associate member of MISS DIG 811. An Associate Design membership agreement will be emailed to you.

  • Training can commence after you return your signed agreement.
  • The annual billing for a Design Associate Membership is $100 and $25 for each additional account after the first.

If you are a facility owner, contract locator or contractor member of the MISS Dig 811 system, you will not incur an annual fee for design membership. However, there is a fee for training.

  • Training can commence after your application is received.
  • The training fee is $150 for up to 15 participants and there is a $5 activation fee per account.

To all users: When your training is complete, you’ll receive login authorization from our trainers.  Go to to use your account.