Ticket Notification Methods

Ticket delivery is initiated by a member code’s mapped database, and the efficiency of dig ticket transmission is dependent on the quality of underground facility location information provided by the member. When the mapped work area on a ticket intersects with a part of a polygon in a member code’s database, the ticket is sent to that member.   

Ticket Notification Methods - MISS DIG System, Inc. - Why_you_receive_a_ticket

What’s a Polygon?

A dig notification (ticket) is transmitted to a member code when any part of the work area drawn on the Ticket Entry map touches any part of a polygon that the member has included in their database to denote the location of the underground facilities that they own. Polygons are the most efficient method for identifying underground facilities. Polygon buffer sizes are determined by each member, though a minimum 250-foot buffer is recommended and used by MISS DIG.

PLACE Default:

As a default, any ticket generated without a mapped work location will be sent to all members when the work location matches the County and PLACE in a code’s PLACE Notification report, despite the presence of polygons in a member’s database.

*The option of PLACE Notification as a primary method of ticket notification is no longer available and will be eliminated from the system by April 2017.


Members who are interested in mapping the location of their facilities, or members who wish to modify their existing database, should call the MISS DIG Member Services Department at 800-482-7161 for additional information.