Positive Response

Check Positive Response
Click to check Positive Response status of a MISS DIG dig notice or call 800-763-3888 and follow the voice prompts.

Looking for help on how to check the status of your MISS DIG Ticket? Check out this video!

Create an Account
Click if you're a Facility owner/operator and want to create an Internet web account to post individual responses such as clear, marked or not-complete to the dig notices you receive.


Requirement

The MISS DIG “Positive Response” program was originally introduced in 2003 with participation in the program voluntary for Facility owner/operators. Effective April 1, 2014, as defined in Sec. 3 (X) & detailed in Sec. 6 (3) & Sec. 7 (3) of Public act 174, participation by Facility owner/operators is now required

Overview

Positive response is a system housed at the MISS DIG notification system that will allow Facility owner/operators or their authorized locating contractor to provide status of dig notices sent to them by MISS DIG. Once the Facility owner/operator or the locating contractor determines the status of the dig notice (such as no conflict or marked) they can then post that response to the system. The posted status is then attached to the dig notice and stored on the Positive Response server. The posted status can then be retrieved by the requester of the dig notice via the Internet, response.missdig.org or by using the interactive voice response (IVR) system via a touch-tone phone, 800-763-3888.

Facility owner/operator

Positive Response posting is available using the following methods:

  • The Internet via a login password
  • TCP

Positive Response Training Video

Excavators

For the excavator (the requestor of the ticket), this means when a response status has been posted to the dig notice, the excavator will then be able to check the status of the dig notice prior to starting the work. The excavator can check the status by using the Internet option or by calling the IVR. The IVR option could also be used from the job site to determine that the absence of markings by a specific facility may be the result of a "Clear" provided by that member and posted to the Positive Response system.

Response Types

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