MISS DIG 811 Education Department

The Mission of the MISS DIG 811 Education department is to educate, create advocacy, and increase awareness of safe digging practices to prevent damage to underground facilities.

MISS DIG 811 Schedule of Upcoming Events

Good Morning/Afternoon,

MISS DIG 811 is excited to announce the launch of the Damage and Safety Alliance (DSA) replacing the DPA structure. We believe this might help increase attendance/involvement while continuing to build advocates for safe digging. This new platform will culminate in a spring kick-off conference event, to be held each year. 

Please continue to meet as you do now. However, MISS DIG 811 will focus their efforts on education. MISS DIG 811’s Education Specialists plan to attend meetings on a quarterly basis and will schedule relevant speakers. We will post this information on our website and in our newsletter.

We welcome your suggestions for speakers and locations as we co-create this new format. During our quarterly meetings we will be planning an event in the spring called the Damage and Safety Alliance Conference – A Spring Kick-off Event.

MISS DIG 811 will advertise and promote the conference on all fronts and would appreciate your support to increase involvement from the surrounding communities. 

MISS DIG 811 will arrange to provide:

  • Relevant Speakers such as Fire Chiefs, Locators, etc.
  • Educational Material
  • Virtual Reality Game
  • Demonstrations of equipment
  • Booths
  • Food
  • Give away prizes

We are still looking for one DSA location in the Lansing area; if you have any suggestions, please let us know. If you would like to be a part of the planning committee for this event in your area, please contact:

Linda Portelli lportelli@missdig811.org: West side of state from Mason County down to Berrien County
Dave Bowen dbowen@missdig811.org: Southeastern side of state including the thumb area
Patrick Goddard pgoddard@missdig811.org: Northern Michigan and the Upper Peninsula

We all share the common goal of supporting safety and saving lives; let’s make a difference and create something we can all be proud of!  

As always we look forward to working together

The MISS DIG 811 Education Team


Conferencing Phone Number: (248)724-5800
Conference ID: 827817

Click on this link if you need help registering yourself into a workshop: https://youtu.be/9hur0pS1NaQ 

Click on this link if you need help registering multiple people into a workshop: https://youtu.be/rwavTFqvE7g

If you have any questions about these events or need any assistance in fulfilling your damage prevention requirements, MISS DIG 811 Education Specialistsare available to provide support, conduct presentations, and offer resources that can be distributed to your staff. We look forward to working with you.

Remember, safe digging is no accident!
We hope that you will join us soon to become MISS DIG 811 Certified!



MISS DIG 811 Field Basics Module!

We are pleased to announce the MISS DIG 811 Field Basics Module:

  • 20-minute video with quiz
  • Gold Shovel Standard approved
  • Informative for field workers and new employee onboarding
  • Certificate good for 1 year

Click here to login or create a new account:



MISS DIG 811 LIVE! Teleconferences

The Education Team has discontinued MISS DIG 811 LIVE! Teleconferences.  We are planning a new format which will be announced in the fall.  Stay tuned!!

Monthly Teleconference Topics and Documents

June 2019
May 2019
April 2019
March 2019
February 2019
January 2019
2018 Teleconferences

December 2018
November 2018
October 2018
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018
February 2018
January 2018
2017 Teleconferences

December 2017
November 2017
October 2017
September 2017
August 2017
  • MISS DIG Topic: MISS DIG 811 Tools & Resources including Enhanced Positive Response, Near Ticket, Web Ticket Management System, e-Suite
July 2017
  • MISS DIG Topic: How do I know when it's safe to dig? What should I do when it's not?
June 2017
  • MISS DIG Topic: NEAR TICKET- giving you the ability to see what tickets were placed in the area of your project.
May 2017
April 2017
  • MISS DIG Topic: Scope of Work including changes to utility pole guidelines
March 2017
  • MISS DIG Topic: Cross Bores & Requirements for Detection of New Facilities


MISS DIG 811 Safe Excavation Practices Certification Program

The MISS DIG 811 Safe Excavation Practices Certification Program offers excavators training and information on several safety and facility damage prevention topics at no cost. The MISS DIG 811 Certification satisfies the training portion of your company's Safety Management System which is one of the requirements of being Gold Shovel Standard Certified. It can also be a positive statement to your customers.

In addition to the online Safe Excavation Practices Certification course, Education Specialists present the certification course on the road with the Safe Excavation Practices Workshops at a location near you! The live workshops meet requirements for Continuing Education Credits (CECs) for Professional Engineers, Surveyors, Drinking Water, Wastewater, Residential Builders Builders Prelicensure, Landscape Architect, Residential Maintenance & Alternation Contractor and Residential Maintenance & Alternation Contractor Prelicensure. (See the Schedule of Upcoming Events below) You can also request that an Education Specialist come to you and your employees at whatever location you would like.


Member Benefits: Remote Member Access

Member facilities interested in learning more about Remote Member Access (RMA) to the MISS DIG 811 system should contact Member Support at membersupport@missdig811.org
MISS DIG 811 has several different Membership Options Available Click on the link to access information about the different types of membership and to print the documents needed. 

New!! - URL or Comment Required on Select Positive Responses

After September 29, 2019, locators will be required to provide a URL or a Comment when using Positive Response Codes that have asterisks by them.  View SAMPLE RESPONSES.


Monthly Newsletter

November 2019

October 2019

September 2019

August 2019

July 2019

June 2019

May 2019

April 2019

March 2019

February 2019

January 2019



Monthly Newsletter Subscription

If you are interested in receiving MISS DIG 811's Monthly Newsletter, which includes safety related topics and events, please click here or complete the form below. 

The Education Department Team

Contact the Education Department by calling 811 Ext. 2,5 email education@missdig811.org or by calling the numbers listed below:
Gail Wyckhouse, Education Manager
(248) 370-6424
Colleen Goddard, Community Outreach Education Specialist
(906) 789-3083
Paul Harding, Community Outreach Education Specialist
(248) 370-6426
Linda Portelli, Education Specialist West/Central Michigan
(248) 370-6441
David Bowen, Education Specialist East/Central Michigan
(248) 370-6440
Eric Urbain, Education Specialist West/South West Michigan
(248) 370-6422
Pat Goddard, Education Specialist Upper Peninsula & Northern Lower Michigan
(906) 553-0033
Stephanie Boe, RTE/EEP
(248) 370-6427
Cassandra Farley, Education Curriculum Development & Training Coach
(248) 370-6421
Patty Preston, Trainer
Sandy Gunville, Trainer
Brianna Kirby, Education Coordinator