MISS DIG 811 Education Department

The MISS DIG 811 Education Department is responsible for promoting public awareness of underground facility damage prevention practices. We provide knowledge and training to facility owners/operators, utility locators, excavators, and the public in pursuit of reducing damages to underground facilities in Michigan. Once the level of awareness and education/certification increases across the state, the department will look to certify industry stakeholders to become active advocates of the damage prevention message within their locality. To this end, MISS DIG 811 is requesting that companies across the state join in sharing the MISS DIG 811 Safe Digging message.


Thanks to all who braved the weather to attend MISS DIG 811/ MITA 2019 Annual Meetings in Mt Pleasant January 22nd - 24th.

Those who completed MISS DIG 811 Certification at the Annual Meeting or registered other participants who completed Certification were entered into the drawing to win one of four trips for four. The names were drawn Tuesday, January 29th.

And the winners are.......


MISS DIG 811 LIVE! Teleconferences

The Education Team offers monthly MISS DIG 811 LIVE! Teleconferences (see choices in Schedule of Upcoming Events below) on a variety of MISS DIG 811-related topics. These teleconferences allow the sharing of damage prevention information while serving as an open forum between excavators, facility owners, locators, and other interested parties to discuss projects, concerns, and trends without leaving their jobsite or office.

You are welcome to attend any teleconference that fits your schedule.  If there is a topic you would like to see discussed, please send an email to  education@missdig811.org or call the MISS DIG 811 Education Team at 811 ext. 5.

Monthly Teleconference Topics and Documents

March 2019
February 2019
January 2019
December 2018
November 2018
October 2018
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018
February 2018
January 2018
2017 Teleconferences

December 2017
November 2017
October 2017
September 2017
August 2017
  • MISS DIG Topic: MISS DIG 811 Tools & Resources including Enhanced Positive Response, Near Ticket, Web Ticket Management System, e-Suite
July 2017
  • MISS DIG Topic: How do I know when it's safe to dig? What should I do when it's not?
June 2017
  • MISS DIG Topic: NEAR TICKET- giving you the ability to see what tickets were placed in the area of your project.
May 2017
April 2017
  • MISS DIG Topic: Scope of Work including changes to utility pole guidelines
March 2017
  • MISS DIG Topic: Cross Bores & Requirements for Detection of New Facilities


MISS DIG 811 Safe Excavation Practices Certification Program

The MISS DIG 811 Safe Excavation Practices Certification Program offers excavators training and information on several safety and facility damage prevention topics at no cost. The MISS DIG 811 Certification satisfies the training portion of your company's Safety Management System which is one of the requirements of being Gold Shovel Standard Certified. It can also be a positive statement to your customers.

In addition to the online Safe Excavation Practices Certification course, Education Specialists present the certification course on the road with the Safe Excavation Practices Workshops at a location near you! The live workshops meet requirements for Continuing Education Credits (CECs) for Professional Engineers, Surveyors, Drinking Water, Wastewater, Residential Builders, Builders Prelicensure, Landscape Architect, Residential Maintenance & Alternation Contractor and Residential Maintenance & Alternation Contractor Prelicensure. (See the Schedule of Upcoming Events below) You can also request that an Education Specialist come to you and your employees at whatever location you would like.


Member Benefits: Remote Member Access and Ticket Management System

Member facilities interested in learning more about Remote Member Access (RMA) to the MISS DIG 811 system or about our low-cost MISS DIG 811 Ticket Management System (TMS) designed to handle MISS DIG 811 tickets, should contact Member Support at membersupport@missdig811.org

New!! - NO MARKS Ticket

MISS DIG 811 wants companies and homeowners around the state to be on the lookout for excavators digging without first contacting 811

  • When you see an excavation site with no utility markings and believe utility lines exist in the area, contact MISS DIG 811 to place a No Marks Ticket 
  • Can only be placed by calling 811 
  • MISS DIG 811 NSR will check area using the NEAR TICKET tool to determine if a Dig Notice was placed
  • Can be placed anonymously AND with or without the company name that is doing the work 
  • Will be sent to all members with utilities at the work location
  • Will have a yellow Auto Response: REPORTED EXCAVATING WITH NO VISIBLE MARKS
  • MPSC will also receive the ticket 


Monthly Newsletter

If you are interested in receiving MISS DIG 811's Monthly Newsletter, which includes safety related topics and events, please click here or complete the form below. 


The Education Department Team

The Education Department team includes Gail Wyckhouse, Manager, and Education Specialists: Colleen Goddard (Northern Michigan), Linda Portelli (Western Michigan), Paul Harding (Eastern Michigan), Stephanie Boe (RTE/EEP), Patty Preston (Trainer), & Sandy Gunville (Trainer).
Contact the Education Department by calling 811 Ext. 2,5  email education@missdig811.org or by calling the numbers listed below:
Education Manager- Gail Wyckhouse:(248) 370-6424, gwyckhouse@missdig811.org
Northern Michigan –Colleen Goddard:(906) 789-3083,cgoddard@missdig811.org 
West/Central Michigan – Linda Portelli:(248) 370-6441, lportelli@missdig811.org 
East/Central Michigan – Paul Harding:(248) 370-6426,pharding@missdig811.org 
RTE/EEP – Stephanie Boe: (248) 370-6427, sboe@missdig811.org  
Trainer – Patty Preston, ppreston@missdig811.org 
Trainer – Sandy Gunville, sgunville@missdig811.org 

MISS DIG 811 Schedule of Upcoming Events

Check dates and times below and your inbox for announcements regarding teleconferences, DPAs and certification workshop locations. You can also contact us directly to become safety certified at your next company meeting or an upcoming event! 

Remember, safe digging is no accident!
We hope that you will join us soon to become MISS DIG 811 Certified!

Click on this link if you need help registering yourself into a workshop: https://youtu.be/9hur0pS1NaQ 

Click on this link if you need help registering multiple people into a workshop: https://youtu.be/rwavTFqvE7g

Conferencing Phone Number: (248)724-5800
Conference ID: 827817


If you have any questions about these events or need any assistance in fulfilling your damage prevention requirements, MISS DIG 811 Education Specialistsare available to provide support, conduct presentations, and offer resources that can be distributed to your staff. We look forward to working with you.