Remote Ticket Entry

For Authorized Contractors and MISS DIG 811 Members Only

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To become an RTE User click Sign-Up above!

Tired of waiting on hold to place your MISS DIG 811 Locate Requests when you have other tasks to complete?  Would you like to be able to place as many tickets as needed without being told that there is a limit on new locate requests of 1 per call?  Do you like the idea of being able to place a MISS DIG 811 ticket from your PC or laptop at your own convenience? If so, then Remote Ticket Entry is the choice for you!

Remote Ticket Entry (RTE) allows authorized contractors and MISS DIG Members to enter Dig Notice requests over the Internet 24/7.  With basic access, regular 3 business-day tickets can be entered.  RTE Users have convenient access to: 

  • Ticket Search – View and print tickets you've processed over the last six years
  • Excavator Response - Post responses, photos or files to your tickets for documentation purposes
  • Positive Response - View utilities posted responses to your ticket requests
  • Ticket Entry at your convenience: 24 hours a day, 7 days a week 
  • Ticket Entry on any computer or laptop, supported with an HTML5 browser
  • Near Ticket - See what tickets have been entered in the area near your project
  • Damage Information Reporting Tool (DIRT) - Anonymously report any damages or near misses to Michigan Virtual Private Dirt

To place tickets using Remote Ticket Entry, each applicant is required to attend online training.

All tickets must be placed in accordance with the MISS DIG System Inc. rules, regulations, and guidelines, as well as the Michigan state law, Public Act 174.


New!! - Damage Information Reporting Tool (DIRT)

Access via Remote Ticket Entry HELP menu

Already an RTE User? 

With three months of experience, an RTE user can retransmit tickets, place emergency, project, joint-meet and marine requests. Contact the Web Ticket team for Full Access training.


For Web Ticket Support contact Sandy Gunville

Patty Preston

or Stephanie Boe