Per Section 6 (4) of PA174 of 2013, MISS DIG System Inc. maintains an archive of locate requests (tickets) for six years. Information on your live tickets is available through the Positive Response System. If your ticket life has expired and you need a copy of your ticket, the MISS DIG 811 will, for a fee, search the archived requests. Please expect one to two weeks turn-around after payment is received.
To expedite the research process, please provide as much information on the work location as possible. If a portion of the information on the request form is not provided, thorough research may still be performed if the location of the work is given. Please do not assume that MISS DIG 811 will know the location of an address or a county in which a city, village, or township is located.
MISS DIG 811 considers a standard research window to be two months. If your ticket was not placed within the two-month window or you are unable to provide a two-month window time frame, additional fees apply.
In addition to obtaining a printed copy of the ticket, MISS DIG 811 is also able to provide a voice recording of the locate request being taken from the caller for an additional fee.
Research fees are based on records pertaining to one job and cover the cost of preparing the documents. Below is a breakdown of the fees associated with a research:
- Research when correct MISS DIG 811 ticket number is provided - $54.36
- Research without ticket number or with incorrect ticket number - $72.45
- Voice recording of the ticket (if available) is an additional fee - $72.45
- Additional research is requested and/or the search time exceeds two months prior to the damage incurs an additional fee - $31.50
For a prompt response to your research request please provide as much detail as possible prior to submitting this form If you have additional questions or have a large research request (multiple locations, or members), contact the MISS DIG 811 Administration Office at 248-370-6400.