2020 RTE Refresher Video

RTE Forum Videos


February-Working around Utility Poles

November RTE forum Video: Mapping a New Street


October Forum video- Cancel and Replace a Ticket


Setpember RTE 2020 Forum- Mapping an Address with Parcel data & Identifying the Place


August RTE Forum- Working In Mobile Home Communities and Apartment Complexes


July RTE Froum Video-Open Discussion

June RTE Forum video-Excavator's Responsibilities.


May 2020 Refresher

April 2020- Help Tab Features


March 2020- Ingredients of a Quality Ticket


Feb 2020- See Locate Info


Jan 2020- Map Tools and Features


Dec 2019- Ticket Search & Adding Attachments



Mapping Tools


Mapping Part 1: Map Toolbar



Mapping Part 2: Navigation Menu

The Near Ticket Tool

The Near Ticket

RTE & DSG users now have access to this feature on their ticket entry screen.

Once you have mapped your ticket, click on Near Tkt.  It will show you all other tickets placed near yours, along with the work area that you drew on the map.

RTE Training Videos - MISS DIG System, Inc. - Near_Ticket_1Click on the numbers listed on the left under the map.

RTE Training Videos - MISS DIG System, Inc. - Near_Ticket_2

You will get information such as:  What is being done and which contractor is doing the excavation?

RTE Training Videos - MISS DIG System, Inc. - Near_Ticket_3

Start using NEAR TICKET and find out how useful it can be for you!!! 

Working in Alleys Guide

How to Cancel & Replace a Ticket Video

Retransmitting a Ticket Video (Full Access Users Only)

Positive & Excavator Response Video

Scope of Work Video and Guide 


Private Utility Locate Video and Guide 


Private Utility Locate Guide 

Working in a Mobile Home Park Guide

What to enter in the STREET Fields Guide

Mapping An Address Guide

Member Contact Guide

Locate Demand Management Guide

Marine Ticket Video and Guide